Hello BBCR community,
Since our inception, Brown Bag Coffee Roasters has offered free shipping on orders over a certain value (currently today being $35.00) and flat rate shipping of $5.00 for orders under that. Unfortunately, due to the rising prices for transportation (ugh!) we are no longer able to offer $5.00 flat rate shipping as we move to calculated shipping.
What does this mean? Going forth, for any order under the value for the free shipping option, you will be presented a few options to choose from at checkout, with direct shipping costs from our shipping partners. These costs have not been marked up; they are the true cost(s) to ship your product. When we offer free shipping we are paying that entire fee.
If you are an existing subscription customer who has been paying the $5.00 flat fee shipping, we have decided to ‘grandfather’ you at the $5.00 rate, so you will be able to keep this little perk! Please note, however, once you make any changes to your subscription you will then fall under the new shipping rates. Yes, we still offer the very best value for subscription coffee and if you ensure your subscription is over the free shipping amount it becomes an even greater value!
Thank you for your understanding as we make this change to our shipping policies. BBCR has many exciting things planned for 2023 and we truly appreciate your support and business. We are honoured to be part of such an amazing coffee community!
The BBCR Team